PX Code on AWS after migration not working – URGENT Help Needed!!

Hi – We are migrating Agile PLM from on prem installation to AWS. After migration, the application works fine, but the customization (PX code) is not working. This has become a showstopper and need urgent help.

Agile User Asked on May 11, 2022 in Agile PLM (v9).
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1 Answer(s)

Please share in details what is the error you are getting with your custom PXs after AWS migration

Agile Expert Answered on May 12, 2022.

Hi, Unfortunately, there is no error message. The PX code run fine in the on Prem instance. In AWS, there is not error message.

 

Here is the scenario:

When a user is creating a new Item and selects the Product code, the Functional Team and some other fields are not auto populating. There is an underlying custom code (PX Code) which gets executed, but the log shows that no values are returned. The code refers to a spreadsheet for mapping. This spreadsheet has the values, but the same are not autopopulating. Neither is there any error.

on May 12, 2022.

Here is the error message

 

java.lang.NoClassDefFoundError: com/googlecode/concurrenttrees/radix/node/NodeFactory

7 days ago.

Looks like the classpath for custom jars is missing. Please check it out

5 days ago.
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