Getting error like Server installed as Windows NT service with incorrect password for user superadmin


When tried to start webclient in windows , it was not coming up.

When checked the Agile PLM service was not starting. It will start and immediately within a few seconds it will stop.

On checking the server logs, first it was ORA-28001 , password expired error.

So Agile schema had expired password, so increased the life time and also again set the password to agile936.So account status is open now.

Then still the agile plm service was not coming up.

When checked in logs , it shows following error in agilePCWeblogic.log:

1. Server installed as Windows NT service with incorrect password for user superadmin. The password may have been changedsince the server was installed as a Windows NT Service. Contact the Windows NT system administrator.

Checked the and that has the username superadmin and pwd as agile936(which is correct).

Also could seeĀ  java.sql.SQLException: ORA-01017: invalid username/password; logon denied error in stderr.log etc.


Checked the schemas like agile etc and all are having correct passwords. Not sure which schema is having a wrong password.


Haven’t changed any schema passwords, not sure how suddenly this issue cropped up.


Can anybody suggest what might be the issue?

Agile User Asked on May 14, 2021 in Agile PLM (v9).
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1 Answer(s)

Issue is resolved. It was due to some invalid passwords in some of the files.

Agile User Answered on May 17, 2021.
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