AutoVue install Java run time environment?

Hello All,
Again asking question about same AutoVue. I guess i have installed AutoVue successfully. but, when I tried to open attachment pdf file it asks me to install java run time environment even though I have installed java8 on my system with JAVA_HOME set in system environment variable and java security exception added to agile server url.  
I am installing AutoVue 21.0.0 version on Agile 9.3.5. Thanks in advance.

Agile User Asked on December 13, 2016 in AutoVue,   Tools.
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4 Answer(s)

Check Java8 JRE is installed in your machine.
JAVA_HOME will point to JDK, you have to set the JDK/bin path in the System Path Variable.



Agile Talent Answered on December 14, 2016.

Hi Divakar,
I have installed java 8 on system & System variable are same as you have mentioned. but still not working!

on December 14, 2016.
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Hi Pranit,

You are confused with JDK and JRE, your browser needs “Java-plugin” download it with the link opened in your browser and say run  , once Java plugin installed, follow below action to successfully work with AutoVue Server.

Add the exception sites, goto JAVA control panel>>security>>Exception site list
https://hostname:5099 AutoVue
https://hostname:7001 AAS
https://hostname:8080 FileManager


Agile Talent Answered on December 16, 2016.

Thanks surya I will try this and let you know!!

on December 20, 2016.
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Faced the similar issues: What worked out for me was :

  1. Installed JRE 1.8 .0_102 
  2. Edit/update Runtime parameters if not set to –Xms2048m
  3. Added exception list (couple of list is relutant, but it wokred for me )
    1. HTTP://HOstname:7001/AGILE
Agile User Answered on March 28, 2017.
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Also, please check you are trying on certified browser, it will not work on unsupported browser. Chrome till release 47 i assume it will work not beyond that. Test it with IE to confirm the setup is correct.

Agile User Answered on March 28, 2017.
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