Workflows
We would like to notify just our Component Engineering group when a new preliminary part is created, like a resistor or diode. We would like to send them a notification through email. When a new part is released here it can either be at Rev 001 or A.
We have a list of users based on an organizational field that we would like the notifications to go to. Criteria and notifications don’t appear to handle all these requirements.
For example, new Diode is being submitted, and is in org North America, Pete, Joe and Sally receive a notification to go validate the part.
A new Diode is submitted in org Canada, it goes to Mike, Danny and Carl.
I have thought about a PX for this, but would like to use OTB.
Thoughts?
Yes, if you can’t get the criteria to work you’ll have to use a Groovy Script or Java PX for this. Note that you’ve described two different Events (triggers) here though, sending notification on Part creation and upon ECO submission.
I’m surprised that a Criteria isn’t working for you though – I figured you could set something up for that using the [Affected Items.Item Type].
