Home

Read timed out error- While adding item to Affected item table

Hi ,

I am trying to add a item(which has 3.61GB size attachment) to the Affected Items table of a change.

I am getting the Read timed out error, and item is not getting added to the change’s affected item table.

Note: Where as I could add the item without the attachment.

what could be the solution for this ? Increasing any memory size would help ? I am using AGILE in windows seerver, please help to solve this problem.

Thanks,
Surya

Agile Talent Asked on July 15, 2018 in Agile PLM (v9),   Product Collaboration.
Add Comment
Cancel
2 Answer(s)

Where is the timeout occurring can you find out, I mean from which enterprise java bean? AdminSessionBean or ChangeSessionBean or somewhere else
Apart from that, are you using SSO to login to Agile? If yes, what’s the timeout settings of SSO defined in agile.properties?

Cancel
Agile Expert Answered on July 17, 2018.
Add Comment
Cancel

Hi Swagoto,

I am uploading the file in Webclient, so how can we come to know that whether the AdminSessionBean or ChangeSessionBean is throwing error ?

Also, the agile.sso.expirationTime = 120

Thanks,
Surya

Cancel
Agile Talent Answered on July 19, 2018.
Add Comment
Cancel

Your Answer

By posting your answer, you agree to the privacy policy and terms of service.