Notification for usergroup when all approvers have approved
We’d like to add a usergroup to the list of users notified when a change is approved by all users instead of just $changeanalyst, $originator.
I have created an event for this, but the problem is that the usergroup is getting notified when EVERY user approvers, not just when ALL the users have approved.
Here’s how I set it up:
I copied the ‘Change Orders – All Change Approvers Have Approved’ to a new name ‘All CO Approvers have approved’
In the To box I have $CHANGEANALYST;$ORIGINATOR;Change Analyst
(Change Analyst is a usergroup with 4 users in it)
In Event management, I created an event:
Event type: Approve for Workflow
Name: All Users have Approved CO
Object type: CO
I created Event Subscriber:
Name: Notify when CO is fully approved
Event: All Users have Approved CO
Event handler: Change Orders – All CO Approvers have approved
Handler type: Notification
Trigger type: Post
Execution mode: Asynchronous
Everything is enabled and seems to be working. Like I said the usergroup called Change Analyst is getting notified when each user approves, not just when all have approved.
Can you let me know if I did something wrong in the event management?
Thank you for that information. Is there any documentation online on how to create that custom event type for this notification?
I haven’t created any custom PXs or events but I’d love to learn how. I’d appreciate any recommendations you have for training in this area.
There is already a system notification “Change Orders – All Change Approvers Have Approved” that goes to the change analyst when all approvers at a step have approved. You can also create a dashboard that shows changes that are at step and not waiting for any more approvals.
‘We’d like to add a usergroup to the list of users notified when a change is approved by all users instead of just $changeanalyst, $originator.’
We already have the workflow set to notify the $changeanalyst and $originator but we want a usergroup called ‘change analyst’ (it contains all the change analysts for the company) to be notified when the change is completely approved so that whoever is open can take up next steps and move it to Released.
We’d really prefer email notifications to all the change analysts, but I will also set up a dashboard that shows the changes that are all approved. Thats a great idea.
Approve for workflow will trigger whenever someone approves and hence you are seeing multiple emails
You would need a custom event for this. Basically, it needs to check if the last reviewer has approved and send this notification. We had a similar requirement and this is how we achieved it