How to create custom notification with Page 3 attributes upon Released for Manufacturer Order (Obsolescence sub-class)?
I have setup Event and Event Handler which are pointing to Workflow – Obsolescence. But I still receive the Default Manufacturer Order Release notification instead of the one I customized.
I believe I must have missed out something but not sure what yet.
Do I need to create Event Handler as well? But I do not know how to create PX scripts.
May I know how to get the specific sub-class custom notification sent out to users when release or at any stage of the workflow?
Please help. Thanks.
Hi Adriex,
The default notificaiton is sent by Agile in this case and you can disable it finding it in the Notifications section (Manufacturer Orders – Status promotion XXX for example).
To add a custom one, you have to create the Event (with correct workflow status association From/To) and a Notification.
Once done, you havecreate a Event Subscriver to associate the Event to that Notification (as Event Handler)
If you have a custom Event Handler (Java PX) you can do the same but the Event Subscriber is mandatory to link that PX to the Event.
Hi Antonio
Thanks for your quick response.
I did inactivate the default Manufacturer Orders for status promotion but it didn’t work for my custom notification. Tested it but fail to publish the custom notice.
Yes I created Event linked to specific workflow and Status From/To as well. In Event Subscriber I associate the created Event and Event Handler (from Notification).
No Event Handler in Java PX. But it should be able to work without Java PX right?
Unfortunately not working for now. Pls refer to my snapshot attached.
Thanks!
If you go in the Monitor tab of the event/event subscriber, is there any triggered event? If yes, you can check the status of it. Probably something goes wrong.
Additionally, can you post the notification screenshot as well?
Thanks
Please refer to my next snapshot attached.
No record found under Monitor tab. What should I do ?
What else did I miss? I wonder..
Hope it works out soon.
Thanks!
Hi, sorry I was not awared on that reply. At least in the monitor tab, the event that a change was moved from status Signature to Completed should appear.
Are you sure that the events are enabled in your system?
Hi Antonio
Yes!!! It works now. I did not notice the Event management button and was not turned on. I received the custom notification and there is a record in Event Handler Monitor too.
Looks like it works for new OBS request I raised instead of looping back and re-test, which it did not work yesterday.
Thank you so much! Appreciated.
