Document Attachment Issue

How Can reattach a documents, which is released already in Agile PLM, While download document, unfortunately i have removed, I don’t have backup of  document in my local drive, From where I get deleted document in Agile (like restore from recycle bin)

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4 Answer(s)

This is indeed a bind.  I recommend reaching out to the author of the original document.  Unfortunately there is a risk of it NOT being the same so I recommend running another change order and rolling the rev for accuracy.  Then I recommend you remove the Admin’s ability to remove attachments for items not on a change order to avoid this issue in the future.

Agile Angel Answered on March 31, 2017.
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If you have Back-end access you can retrieve the file location with the following queries 

Select * from file_info where file_id in (Select id from files where filename like ‘%EnterYourMissingFileName%’)

In The out-put of the query, go to “IFS_FILEPATH”  and check for the path.  Afterwards, Navigate to agilevaule/files/ifs_filepath to get your attachment. 

Regards,

Agile Angel Answered on March 31, 2017.
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Thanks Arif,

Its worked for me

Agile User Answered on March 31, 2017.

Glad it did. Cheers !

on March 31, 2017.
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Also – just as a FYI – the removal of an attachment row on a business object does not delete the File Folder.  You can review the History of the Object and get the File Folder number.  Next you can either Re-link the file Folder (add by search) or just find the file folder to get the file.  

For Items, use of Incorporate is a good idea to lock the Attachments Tab once the Item Revision is released.  For other objects, you may want to restrict the Modify Attachments capability later in the Workflow Statuses.  In recent versions, you can use separate Add / Remove Attachments privileges.

Agile User Answered on April 3, 2017.
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