Different behavior while trying to open an attachment file
When a user clicks on the hyperlink of a file object in the attachment table of any data object, in one of our PLM systems, it is directly downloading the file in temp folder and showing a pop-up to open or save it. This is in 9.3.5 with IE/Edge/Chrome browser.
Whereas in another system, when user clicks on the file link, it is trying to open it via AutoVue, and hence instead of downloading the file itself, it is trying to download the jnlp client. This is in 18.104.22.168 with same set of browsers.
For both the systems, under System Settings –> Viewers & Files, no file type is selected to be opened with Viewer.