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AutoVue-Unable to see file content

Hi,

I am trying to open a file using “AutoVue” Server.While I try to  “view” the file, in webclient,
the document is not being opened in AutoVue, so I am not getting the file content on output instead it leaves a blank screen as shown in attachment.
Also, it shows “0” documents opened in the AutoVue Server.

However, If I upload a file manually to replace the existing file, I can able to see the content of file by AutoVue, in the process of checkout and check in.

Please help what settings do I need to perform to view the file content while I open the doc.

Thanks,
Surya

Agile Talent Asked on November 28, 2016 in Agile PLM (v9),   Product Collaboration.

dannypitt

It looks like you may have forgotten to include your screenshot attachment.  This would be helpful to see exactly what is happening here.

on November 30, 2016.
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1 Answer(s)

Have you solved this?  If so please explain how so we might have some guidance if this question comes back up.

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Agile Angel Answered on February 21, 2017.
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