Agile ECO Extract Time Zone problem

Hi Experts,

I am using Agile 9.3.5. Currently, I am trying to extract the ECO from Agile to send it to ERP. So, I have developed a Java program using Agile API to download the ECOs from Agile. Now, the problem is our agile server is saving the ECOs in PST time zone,
but when I extract it is downloading the ECOs based on SGT(Singapore Time).

For example,

If I download ECOs which are released on 01-May-2019, program downloads the 30-Apr-2019 PDT ECOs because some ECOs which are released on 30-Apr-2019 2.30 PM PDT time is 01-May-2019 5.30 AM SGT.

Could someone help me to fix this problem?


Thank You


Prabu M

Agile User Asked on July 24, 2019 in ERP integration.
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1 Answer(s)

 What is the timezone preference of the user that is used by the program to log into Agile??

 Dates and times are stored in the database as GMT, and then translated using the preferences of the user that is viewing the data. Make sure that the timezone preference of the user that the program uses is defined as PST/PDT. This should then work.

Agile Angel Answered on July 24, 2019.

Hi Kevin,

Thank you for your reply. I have fixed the problem.



Prabu M

on July 25, 2019.
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