mrmathison's Profile
Agile Talent
270
Points

Questions
28

Answers
41

  • RE: User logs in, but shows her user name as someone else.
    Agile Talent Asked on November 10, 2015 in IT and Networking.

    We tried bouncing the system, but that did not make it go away.  I submitted a help ticket with Oracle and this was their initial response:

    Please try the following :

    1. Change the users browser cache setting:

    Internet Explorer:

       Tools | Internet Options | General | Settings
       Check for newer versions of stored pages: Every visit to the page
      
    Firefox:

        Tools | Options | Privay tab
        Under the “History” header, remove the check from the box labeled “Remember visited pages for the last xx days.”

    2. Configure web caching appliance to not reuse existing sessions:

        Change the Internet Explorer settings to “Bypass proxy server for local addresses”

        Tools > Connections > LAN Settings > set Bypass Proxy Server for local addresses

    3. Check with your IT if any new network devices have been added.

    • 2613 views
    • 3 answers
    • 0 votes