Changing items on MCO and then removing them
We are on version 9.3.4 and when we place an item onto an MCO and change the type of item it is, from a ref doc to an Eng Doc, then go to the MCO and delete the item, the change to the document type remains. It shows up in history, but I don’t want changes done this way.
What am I missing?
I think you’re looking to make the field change controlled. Right now, the permissions are setup to allow modification of the type when it’s listed as an affected item, likely using the status type of pending or unassigned. This does not stop users from this behavior. Unfortunately, Part Type cannot be put under change control. That means your current configuration is the only mechanism out of the box to allow this type of change. It’s possible to add a custom event to prevent the item from being removed from the change, or other automation to change the type, etc. Another option is to restrict who has access to this privilege and make sure they are well trained.