Unable to get file from Attachments
Hi guys,
I have an issue that I didn’t get file from Attachment in Google Chrome, but in Microsoft IE 11 is OK.
Version: Agile PLM v9.3.4
Detail:
It is no response, when I click “Get” button in tab Attachments in Google Chrome. But I can find my “Get file Attachment” action record in tab History.
The same operation works good in Microsoft IE 11.
Could you give me some helps?
Thanks and best regards,
Kenshin
I barely remember having a similar issue in the past once. The answer has to do with the download settings in the browser settings. That is, Chrome is probably downloading the file but you may have hidden the download bar through Chrome settings. Check your download folder to see if that’s true and then check the browser settings.
Hi Kenshin,
There are chances mixed content is blocked in Chrome/FF. Also check if your save option is set as “Automatically download” instead of “Always Ask”.
Follow the below steps to Enable the mixed content and give it a try.
In Chrome
————-
1. Click the Shield icon in the far right of the address bar.
2. In the pop-up window, click Load anyway or Load unsafe script
Regards,
Arif
Hi Arif,
I’m sorry that I didn’t find the second step in Chrome setting.
In fact, I find out about ten documents, only two documents are working OK(can download xlsx and pdf files).
others are working something wrong(can download xlsx file but can’t download pdf file).
Meanwhile, my current chrome download setting is “Always ask”. Then I reset it as “Automatically download”, the problem is still there.
Thanks and best regards,
Kenshin