Notification is not receiving by manufacturer

Hi 

I have one change that has been implemented in Agile but notification has not been sent to the supplier. I have one document type item in the change and no manufacturer is added to the document item . Please assist me on this problem.

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1 Answer(s)

I would start by checking the workflow in the Java Client.  Check the Status at which you are expecting the supplier to receive the notification. Make sure that the appropriate users are added in the “Notify Upon Entry” field and that the Status Criteria being used is configured correctly in the Criteria node.  There are other settings that may need to be checked (notification settings, user preferences, etc.), but difficult to say with the limited information here.

Agile Angel Answered on September 30, 2016.
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