FileManager doesn’t startup on Agile 9.3.4

Hi folks, I have an Agile 9.3.4 fresh install instance and all logs seems to be fine, but FileManager doesn’t start up.
I’d appreciate any thoughts for the troubleshooting.

My best
Carlos

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5 Answer(s)

Carlos, could you please provide us more content around what you are seeing.  Is the FileManager added and enabled to the Server Settings>Locations>File Manager node? What errors are you seeing from the WebClient side? etc… Provide as much information as possible.

Patrick Lawrence Agile Angel Answered on July 15, 2015.
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Hi Patrick thanks for collaborate on this question, 
Yes, I have FM set up ain JavaClient
From the WebClient side I see a simple message Error after importing the files.

When I try to start FM up I see the following message.

[agile@agile934 bin]$ ./startup.sh
Using CATALINA_BASE:   /usr/local/tomcat
Using CATALINA_HOME:   /usr/local/tomcat
Using CATALINA_TMPDIR: /usr/local/tomcat/temp
Using JRE_HOME:        /oracle/app/agile/agile934/jdk
Using CLASSPATH:       /usr/local/tomcat/bin/bootstrap.jar:/usr/local/tomcat/bin/tomcat-juli.jar
Using CATALINA_PID:    /oracle/app/agile/agile934/FileManager/tomcat.pid

But I don’t have any log at server side. It seems that there is a miss connection between filemanager and Tomcat.

Regards
Carlos

Carlos L Benassi Agile Angel Answered on July 15, 2015.
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Here’s my idea; I think tomcat is not starting properly so kill all Java process & start the tomcat again. You might be experiencing some port conflict. There must be a log somewhere since without that info it is really hard to detect the source of your issue. You may also want to start the server in nohup mode to see the nohup log at a minimum.

Patrick Lawrence Agile Angel Answered on July 15, 2015.
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U may find some info from catalina.out file of file tomcat

SrinivasaRao Agile User Answered on July 17, 2015.
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Hi folks, thank all for the help. I could relized what happend, The CATALINA_HOME is not the right one, it must be configured to something like that /…/app/agile/agile934/FileManager.
It’s up and running by now!

My best

Carlos

Carlos L Benassi Agile Angel Answered on July 17, 2015.
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