Cannot download files from a particular File Server

While downloading files from a particular File Server , I keep getting this error : “The preferred file server is down. Please contact system administrator.”

I can only download the files from that file server if I change my preferences. I checked the File Manager configuration in the Java Client and everything seems to be fine.

Any idea why this happens.

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1 Answer(s)

this could be issue with load balancer and filer server communication

Agile Angel Answered on October 8, 2015.
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