Account Lockout

Does anyone have an idea or script to notify a user that their account has been locked out due to reaching the max logon attempts?  Yes, there’s a setting where I personally can get an email (Account Lockout Notify User), but nothing for the user themselves (telling them that they’ve been locked out, there’s a 15 minute lockout period, contact helpdesk if needed…etc.). 

If someone knows the database side of Agile better than I do, I’m sure the script will have something to do with my other Agile question on this site, the “Auto-Inactivate Users” post.  That post uses SQL to find last log-in date and I have that sending a notification.  My thought is that something similar can be used for account lockout, but I’m unsure about the server side of things.

Let me know if you have any suggestions.

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Matt Paulhus Agile Professional Asked on July 10, 2017 in Product Collaboration.
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To answer my own question for anyone in the future, you would need to tap into the ACCOUNT_LOCKOUT_NOTIFY table.  Not sure if this would be a quick scheduled event, like a PX, that looks for anyone locked out. I’m at a new company now where this is no longer an issue.

Available columns within this database table include:  ID, SEND_USER_ID, NOTIFY_USER_ID, USER_ID, TEMPLATE_ID, and RESET_PASSWORD

Matt Paulhus Agile Professional Answered on October 27, 2017.
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