Unable to export Custom report results in Excel

We are trying to create a custom report with Pending changes and Affected items in the report. Would like to schedule the report.

When the report is created with Standard output format, I could see the results but when tried exporting to Excel/PDF/HTML, it displays an error with no results.

Any suggestions on this ?

Agile User Asked on December 20, 2019 in Product Collaboration.
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3 Answer(s)

What version of Agile are you running? It’s been years since I’ve seen this, but there was a bad JAR in the past that had to be removed from the app server for this to work. I’m sure an Oracle KB entry exists for it.

Agile Angel Answered on December 20, 2019.
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We are on

Agile User Answered on December 20, 2019.

I think the JAR was XMLParserV2.jar, or something like that. Did you check Oracle Support for any details?

on December 20, 2019.

Thanks Keith .. I checked with Oracle and they asked us to follow the steps mentioned in Doc Id : 1307737.1. But no luck. And still we have issue in downloading the report.  Resolution mentioned in Oracle site was to upgrade to higher version

on January 2, 2020.
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Please review the below KB from Oracle Support.

Generating Standard Reports in Agile Results in Blank or 0 Byte Files; stdout.log Shows “java.util.MissingResourceException”: “Can’t find resource for bundle” (Doc ID 1307737.1)


Agile Talent Answered on December 21, 2019.

Thanks Karthik… I tried the steps mentioned in  Doc Id: 1307737.1. But no luck …

on January 2, 2020.
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