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JVM crashes in Agile PLM 9.3.1.1 due to “Recently Visited Items” functionality

Has anyone experienced JVM crashes in Agile PLM 9.3.1.1 due to “Recently Visited Items” functionality?

We are experiencing regular JVM crashes in the Weblogic 11g Managed Servers running Agile PLM 9.3.1.1. While investigating the crash dump files we can see that in many instances the problematic Java frame belongs to the “Recently Visited Items” functionality.
 
The error is EXCEPTION_ACCESS_VIOLATION and the problematic Java frames points to either of the following –
com.agile.ui.pcm.login.LoginHandler.saveRecentlyVisited(Lcom/agile/ui/pcm/CMSessionInfo;Ljava/util/List;)V+56
com.agile.ui.pcm.leftpane.RecentlyVisitedItem.equals(Ljava/lang/Object;)Z+0

com.agile.ui.pcm.common.ObjectViewHandler.addToRecentlyVisited(Lcom/agile/ui/web/action/ActionContext;Lcom/agile/ui/web/action/ActionErrors;)V+359

Agile User Asked on November 23, 2015 in Agile PLM (v9),   Product Collaboration.
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1 Answer(s)

Arup,

Did you resolve this?  And if yes, what did you find out?  Could you leave some insight for us here?

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Agile Angel Answered on July 26, 2016.
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