Agile 9.3.4

HI Everyone,

Please could someone list me some troubleshooting steps for login issues related to agile PLM

Generally troubleshooting step includes clearing cache files and browser history from the system. Other than this step, could someone let me know any other steps to be performed to fix the Invalid ID/password issues within agile ?

Thanks for your help.

Agile User Asked on October 13, 2020 in Product Collaboration.
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2 Answer(s)


Please check the Metalink article. It has very detailed steps on how to troubleshoot various LDAP related issues

LDAP: Troubleshooting Guide for LDAP Configuration Issues (Doc ID 1410693.1)

– Raj


Agile Angel Answered on October 15, 2020.

Thanks for your help but we dont have a Oracle account in order to view this.

on October 22, 2020.
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Did you perform any AD Migration recently??

Agile Angel Answered on October 21, 2020.

No. But the systems syncs data from AD once after every 24 hours and the users are mostly LDAP users. 

on October 22, 2020.
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